For me the training session is very complete and I learned to deal with all the topics involving customers as well as all security rules which is very important. The follow-up with Gaston Hénault is really professional and it's really something important. The training is perfectly suited. I'm thrilled and can't wait to use what I learned.

Jordan Martin

Lives in Switzerland

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My main goal consist on transferring my knowledge to the younger generation through a survival, fishing and hunting camp, I am very satisfied to have taken this online training program provided by GuideExpert. Being myself a fisherman and hunter for many years, this training program reinforced my knowledge of the profession of a fishing and hunting guide that I already had, having to experienced several times during my hunting trips.

The different types of clientele, the services offered, the quality of reception, security, the guide's various tasks and regulations were discussed. The part focused on customer behavioral management and the various scenarios of this training allowed me to think about the appropriate reactions to put in place when faced with particular critical situations that may arise during an expedition.

I am very happy to have been able to meet Gaston Hénault whom I congratulate on his professionalism and wish him a pleasant retirement, well deserved but still active, busy managing his training company and its various projects.

Patrice Raillard

Lives in Nouméa, New Caledonia

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Patrice Nouvelle-CaledonieWeb
Patrice%20Raillard espagne-web

I really enjoyed this training, as soon as I had a little free time, that's what I wanted to do. The study of the types of clienteles makes it possible to think about and prevent situations, predict our reactions and behaviors. This will be of great value as some of the case studies help avoid learning from mistakes in the field with clients. These questions gave rise to enriching discussions with those around me which otherwise would not have taken place.

The hyperlinks in reference concerning security are interesting and relevant, they add to the arguments which will be necessary to enforce the rules of security.

Without disappointment, I expected to learn about hunting and fishing, perhaps a clarification that this training does not show the guide teaching hunting and fishing skills would be appropriate. The human resources management aspect is very interesting.

Being in a period of reorientation, this training confirms to me that it is in this field that I am heading. It makes me want to register for the DEP in protection and exploitation of wildlife.

Thank you!!

Marie-Neige Saucier

Quebec, QC

Marie Neige%20Saucier

This training brilliantly complements my own personal training as a guide. It allowed me to put all the pieces of the puzzle together. With this training, I will be able to better carry out my work as a guide, and at the same time, better serve my clients so that they can have an unforgettable experience with me, at all times, and even when there will be no catch during the fishing expedition. All this in a jovial, clean and above all, safe environment.

As a recommendation, I would tell you to continue your work with the government so that this training can eventually lead to a hunting and fishing guide competency card. The profession of guide, although pleasant, requires a lot of effort and work. And not everyone is ready to put what is necessary in order to be able to adequately satisfy their customers. Those who participate in this training is that they want to do what it takes in order to be a professional guide. It would therefore be beneficial for this training to lead us somewhere.

Thank you for this great training. It is very appreciated, and I know that it will help me a lot for my future customers.

Frédéric Vignola

Baie-Comeau, QC

Frederic%20Vignola

Good training program, very informative in terms of customer service. For my part, I am very satisfied, I believe that the training program is very complete. The only aspect missing in my opinion has already been mentioned, the fishing sanctuaries.

Thomas Giroux

St-Joseph du Lac, QC

I really enjoyed my training I was born to be a guide but after this training I feel full of resources I really learned. It will be a great experience for all those who will take the course in the future thank you very much Gaston

Louis St-Denis

Papineauville, QC

I found the questions on scenarios very interesting, which aims to see how we would react to certain situations and to see a person like you who checks and analyzes my answers.I am currently working in a ZEC and following this training helps me in relations with the clientele.

Daniel Martin

St-Damien de Brandon, QC